Check Software Compatibility

Check the list below to ensure that we support the software you are using. If your software is not listed, please call us and we will try to find a solution for you.

(We have both Mac and IBM versions unless specified).

Supply all fonts

Remember to always send us copies of all fonts which are used in your job. Fonts are not always embedded in your file. If you use IBM, a copy of the font from your fonts folder will suffice. For Mac users the font folder complete with the font suitcases will ensure your work is printed correctly.

Include all images

TIFF, JPEG, EPS files, etc. Please include all images you have used in your document regardless of whether they are linked to or embedded in the file.

Include precise details of your job

Please include a detailed and clear description with your job including filename(s), stock type and size, number needed and the finish you would like. This will let us know exactly what you require.

Supply a printed proof

Your work will be printed faster and with less hassle if you print a proof from your own printer (even if it is only in black) and send it with the job. We can then check our prints against your proof and ensure you get what you want. If you are emailing your job simply fax the proof to us on 9663 7049.

Email your print files

You can email your files as large as 10Mb, alternatively, our online Job Submission can be used. Please include your name and telephone number and job instructions. If using our website to submit files, it is advisable to email us after sending the file to ensure that it has been received and we will check it right away. Our email address is: zoom@zoomdigital.com.au

Use a compatible disk

Apart from email you can use the following storage media to deliver your files to Zoom: CD-ROM, DVD and USB Storage Devices.

Use CMYK images

With colour digital printing you will get a better result by using images or photos if they are converted from RGB (screen colours) to CMYK (print colours). Your RGB images will still print "OK" altough the colours might not be as vivid as you expect. With software programs like Photoshop you will be able to change the images to print better. If you are not able to access this type of software, we will be able to do the conversion for you.

Check Image Quality

One thing to remember with pictures is the higher the quality (dpi - dots per inch or resolution) the better they will print. Images from websites tend to be low quality (72 dpi) because they are created for screen viewing. These will still print, however with poor resolution. As a rule of thumb scans or images should be at 300dpi and at 100% of the printed size.

Call for help

If you have any doubts as to whether your file will print correctly, please call and we will help you check the printability of your file. The team at Zoom are happy to answer any questions you might have. Don't be afraid to ask no matter how simple you think your question is.